Privacy Policy

Last updated: July 2026

This Privacy Policy explains how Examhub Nepal ("we," "us," "our") collects, uses and protects information when you visit www.examhubnepal.com or use our services.

1. Information We Collect

  • Information you give us: name, email address, and phone number if you create an account, subscribe, or contact us.
  • Payment information: if you subscribe to a paid plan, payment is processed by a third-party payment provider — we do not store your card or wallet details ourselves.
  • Usage information: pages viewed, device and browser type, and approximate location, collected automatically through cookies and analytics tools.

2. How We Use Information

  • To provide and maintain the service
  • To process subscriptions and payments
  • To respond to questions and support requests
  • To send service updates, only where you've opted in
  • To understand usage and improve the platform

3. Cookies

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the site is used. You can disable cookies in your browser, though some features may not work as intended.

4. Third-Party Services

We may use third-party services such as analytics providers and payment gateways. These providers process data under their own privacy policies.

5. Children's Privacy

Many of our current users are secondary school students, some of whom are under 18. As our coverage expands to include exams such as Lok Sewa Aayog exams, we also expect to serve adult users. Regardless, we only collect the minimum information needed to provide the service, and we encourage users under 18 to use Examhub Nepal with a parent or guardian's awareness. A parent or guardian may contact us at any time to review, correct, or request deletion of their child's information.

6. Data Security

We take reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we can't guarantee absolute security.

7. Data Retention

We keep personal information only as long as needed to provide the service or as required by law, and delete or anonymize it afterward.

8. Your Rights

You can ask us to access, correct, or delete your personal information at any time by contacting us at examhubnepal03@gmail.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We'll revise the "Last updated" date above whenever we do.

10. Contact Us

If you have questions about this policy, visit our Contact page or email examhubnepal03@gmail.com.